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Client Communication
clientcommunicationbusinessb1

Client Communication

B1en35 min

What you'll learn

  • Talk about client communication with confidence.
  • Read and understand passages about client communication.

Tips for this lesson

  • Repeat new words out loud several times.
  • Try to use today's vocabulary in your own sentences.
  • Don't worry about mistakes — they help you learn!
Step 1 of 7
1Warm-up

Vocabulary

Learn the following words and repeat after your tutor.

  • colleague
    colleague
    /ˈkɒliːɡ/
    noun
  • deadline
    deadline
    /ˈdedlaɪn/
    noun
  • negotiate
    negotiate
    /nɪˈɡəʊʃieɪt/
    verb
  • proposal
    proposal
    /prəˈpəʊzl/
    noun
  • client
    client
    /client/
    noun
  • discuss
    discuss
    /dɪˈskʌs/
    verb
Step 2 of 7
2Vocabulary

Vocabulary in Context

Study each word and its example. Try to use it in your own sentence.

  • colleague
    colleague
    /ˈkɒliːɡ/
    noun
  • deadline
    deadline
    /ˈdedlaɪn/
    noun
  • negotiate
    negotiate
    /nɪˈɡəʊʃieɪt/
    verb
  • proposal
    proposal
    /prəˈpəʊzl/
    noun
  • client
    client
    /client/
    noun
  • discuss
    discuss
    /dɪˈskʌs/
    verb
Step 3 of 7
3Reading

Client Communication

Read the passage carefully and answer the questions below.

Client Communication

Client Communication is a topic that affects many aspects of modern life. Whether at work, at home, or socialising, knowledge of this subject proves valuable. We will examine key concepts, discuss different perspectives, and practise expressing opinions clearly. By the end, you should feel more confident discussing client communication in both formal and informal settings.

Comprehension

  1. 1.What is the main idea of this passage?

  2. 2.Why is this topic important?

  3. 3.What should you do with the new vocabulary?

Step 4 of 7
4Fill the blanks

Practice Conversation

Complete the dialogue with your own answers.

Teacher
Teacher
Let's talk about client communication. What do you think?
Student
Student
I think client communication is very interesting.
Teacher
Teacher
Can you tell me more? Give me an example.
Student
Student
For example, I often...
Teacher
Teacher
That's great! How about in your daily life?
Student
Student
In my daily life, I...
Step 5 of 7
5Read aloud

Read Aloud

Read your lines aloud with your tutor. Pay attention to pronunciation.

A conversation about client communication.
A conversation about client communication.
You: student · Tutor: tutor
Teacher
Teacher
Today we're discussing client communication. What's your experience with it?
Student
Student
Well, I've always been interested in client communication. I think it's quite relevant.
Teacher
Teacher
Can you elaborate on why you find it relevant?
Student
Student
Certainly. In my opinion, client communication affects our daily lives in many ways.
Teacher
Teacher
That's a good point. Would you say it's more positive or negative?
Student
Student
I'd say it has both positive and negative aspects. On one hand...
Step 6 of 7
6Q&A drill

Comprehension Questions

Match each question with the correct answer.

  • Q1What is client communication about?
    A____________
  • Q2Why is this topic useful?
    A____________
  • Q3How can you practise this at home?
    A____________
  • Q4What should you remember from this lesson?
    A____________
Step 7 of 7
7Speak freely

Discussion

Discuss these questions with your tutor. Try to give detailed answers.

  1. 1.What are the advantages and disadvantages of client communication?
  2. 2.How has client communication changed in recent years?
  3. 3.What advice would you give someone learning about client communication?
  4. 4.How is client communication different in your country compared to English-speaking countries?