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Business Phone Calls
businessphonecallsbusiness

Business Phone Calls

B1en35 min

What you'll learn

  • Talk about business phone calls with confidence.
  • Read and understand passages about business phone calls.

Tips for this lesson

  • Repeat new words out loud several times.
  • Try to use today's vocabulary in your own sentences.
  • Don't worry about mistakes — they help you learn!
Step 1 of 7
1Warm-up

Vocabulary

Learn the following words and repeat after your tutor.

  • colleague
    colleague
    /ˈkɒliːɡ/
    noun
  • deadline
    deadline
    /ˈdedlaɪn/
    noun
  • negotiate
    negotiate
    /nɪˈɡəʊʃieɪt/
    verb
  • proposal
    proposal
    /prəˈpəʊzl/
    noun
  • business
    business
    /business/
    noun
  • discuss
    discuss
    /dɪˈskʌs/
    verb
Step 2 of 7
2Fill the blanks

Practice Conversation

Complete the dialogue with your own answers.

Teacher
Teacher
Let's talk about business phone calls. What do you think?
Student
Student
I think business phone calls is very interesting.
Teacher
Teacher
Can you tell me more? Give me an example.
Student
Student
For example, I often...
Teacher
Teacher
That's great! How about in your daily life?
Student
Student
In my daily life, I...
Step 3 of 7
3Read aloud

Read Aloud

Read your lines aloud with your tutor. Pay attention to pronunciation.

A conversation about business phone calls.
A conversation about business phone calls.
You: student · Tutor: tutor
Teacher
Teacher
Today we're discussing business phone calls. What's your experience with it?
Student
Student
Well, I've always been interested in business phone calls. I think it's quite relevant.
Teacher
Teacher
Can you elaborate on why you find it relevant?
Student
Student
Certainly. In my opinion, business phone calls affects our daily lives in many ways.
Teacher
Teacher
That's a good point. Would you say it's more positive or negative?
Student
Student
I'd say it has both positive and negative aspects. On one hand...
Step 4 of 7
4Fill the blanks

Extended Practice

Fill in the blanks with appropriate words or phrases.

Teacher
Teacher
Have you ever thought about business phone calls?
Student
Student
Yes, I have. I believe that ___
Teacher
Teacher
Interesting. What would you change about it?
Student
Student
I would change ___
Teacher
Teacher
And why is that important to you?
Student
Student
It's important because ___
Step 5 of 7
5Q&A drill

Comprehension Questions

Match each question with the correct answer.

  • Q1What is business phone calls about?
    A____________
  • Q2Why is this topic useful?
    A____________
  • Q3How can you practise this at home?
    A____________
  • Q4What should you remember from this lesson?
    A____________
Step 6 of 7
6Word order

Word Order

Put the words in the correct order to make a sentence.

Example
English.learningamI→I am learning English.
  1. Sentence 1
    Tap the words below to build the sentence.
  2. Sentence 2
    Tap the words below to build the sentence.
  3. Sentence 3
    Tap the words below to build the sentence.
Step 7 of 7
7Speak freely

Discussion

Discuss these questions with your tutor. Try to give detailed answers.

  1. 1.What are the advantages and disadvantages of business phone calls?
  2. 2.How has business phone calls changed in recent years?
  3. 3.What advice would you give someone learning about business phone calls?
  4. 4.How is business phone calls different in your country compared to English-speaking countries?